The festive period may feel slightly different this year but we know from experience that people will still struggle to hear conversation with family members whilst we are all having to find alternative ways to make memories together.

We have been inundated with enquires from people needing help with their hearing in the last few weeks ahead of the festive period. Lots of clients needing either hearing tests or wax removal due to feeling ‘blocked up’.

As a result we are very happy to welcome our new member of the clinical team. Julia joins us at Hear in Hagley to support our clients requiring wax removal to help them hear better with more confidence.

Julia wanted to join Hear in Hagley due to the exceptional reputation of the clinic. With an extensive customer care background, Julia wanted to further her career as a Hearing Health Practitioner which we were very excited about.

..“When I first visited Hear in Hagley, I was impressed by how clean and professional the environment was with welcoming, approachable staff. I was keen to become part of this.”

For a little background, a typical customer for us at the clinic would still be quite active with hobbies such as golf, walking and normally activity clubs and travelling. Julia and the rest of the team enjoy being outdoors and walking (with four legged furry friends or otherwise!).

..“When choosing a hearing care professional, people should choose us because of the exceptional customer care and professional service provided by all the staff members. Nothing is too much trouble and it is clear this is very important to us all.”

We also spoke to Jo, our Director and she said that it was a big step to take on a new employee during such uncertain times but with a growing business it was important to be able to provide the very best care to our customers as efficiently as possible. Julia has exactly the right attitude and personality to do just that! This role requires patience, empathy and the ability to put our clients at ease, Julia has this and more.

..“She has really fitted into the team well and the customers love her. We are lucky to have her to support the ever-growing wax removal business and provide the excellent standard of care that our clients deserve. It is important that we look after our clients in the safest possible way but with a relaxed feel. The team at Hagley is exceptional and now complete!”

To find out if your hearing loss is just wax or to get your FREE hearing test, contact Cath or Diane at our Hagley branch on 01562 884400
Book in to see us by phoning, emailing or booking online via this website www.lifestylehearingsolutions.co.uk.
Our address is: 125 Worcester Road, Hagley, Stourbridge, DY9 ONW