Our Services
FREE Hearing Assessments
Hearing Aids
Our Audiologists are here to keep the whole process as simple as possible. We will ask you plenty of questions about your lifestyle to ensure our recommendation not only meets your Hearing Loss, but also your lifestyle listening needs.
We are completely independent, which allows us to offer you the best advice without any bias towards a particular manufacturer.
Rechargeablity:
Does the thought of having to change the batteries in your hearing aids fill you with dread? Well fear no more! Rechargeable hearing aids are fantastic for giving you an even easier hearing aid experience. Even better, we now have access to rechargeable custom hearing aids too!
Connectivity:
For those of us who perhaps like a little more control or prefer to stream phone calls and music, most private hearing aids now have Bluetooth technology to allow you to connect them to your mobile phone! This gives you effortless phone calls as well as App control if you’d like it. Best of all, if you aren’t the techy type, we simply won’t utilise it! Remember, we are here to keep it as simple as possible for you.
Style:
There are many different styles of hearing aids, the style that is recommended to you will be based on a few elements, but your preference is the most important! From the most invisible Lyric hearing aid, to rechargeable behind the ear models there is something to suit everyone. We even have hearing aids that are waterproof and have health trackers such as heart rate, blood pressure and step trackers!
Aftercare:
We pride ourselves on our excellent aftercare program. It’s important that you are seen regularly to maintain your hearing aids and your ears! The price of our hearing aids includes; either a 5 or 3 year warranty, lifetime of aftercare including regular 6 monthly check ups, reassessment of your hearing every 18 months and access to our wax removal service.
Ear Wax Removal & Microsuction
It might just be ear wax!
Often, ear wax is the only reason someone is suffering from hearing loss. The ears often feel ‘full’ and the sounds around are dull. This can be removed easily and gently using a choice of methods usually without the need for prolonged treatment with olive oil.
What is ear wax?
Ear wax is nature’s own way of cleaning the ears. It is produced by cerumen glands in the ear canal. It cleans and lubricates, stopping dirt and debris reaching deep inside the ear. Occasionally, the ear can become blocked, and the ear wax should then only be removed professionally with care.
Cleaning your ears
There is really no need to try and clean inside the ear and the use of cotton buds should be avoided. Cotton buds will usually make the build-up worse as most of the ear wax is pushed further into the ear. As the saying goes – you shouldn’t put anything smaller than your elbow in your ear!
Olive oil will help to soften the ear wax and help prepare it for removal but isn’t always necessary.
Ear wax removal
Our clinical team are HCPC registered, fully insured and professionally trained in all aspects of ear wax removal including;
- Microsuction
This is the preferred method of ear wax removal where we use a small vacuum to gently remove the ear wax without the need for syringing. We use a high powered ENT microscope to look into your ears as we remove any obstruction providing the highest standard of care possible. - Syringing or irrigation
This is a more traditional method using water at body temperature that is gently ‘pulsed’ into the canal to remove the ear wax. - Instrumentation
Here we use a variety of fine, specially designed tools to safely remove the ear wax. We are able to see the ear canal through the microscope as we go.
Our client experience
“Jo explained the procedure clearly and put me at my ease. I didn’t feel rushed and Jo was able to show me the ‘before and after’ results using a camera that put the images of my ears on the big screen! The chair was lovely and comfortable, my hearing was instantly improved! – Jackie”
The appointment can be booked online HERE or by clicking the button below.
PRICING: £70 Per Appointment (A charge of £25 will be incurred if there is no wax present. We recommend a FREE 5 min wax check in advance)
PLEASE USE EAROL OR OLIVE OIL FOR JUST 3 DAYS PRIOR TO YOUR APPOINTMENT
Tinnitus Support
We understand that suffering with tinnitus can be stressful and affect your day. We want to help each day be better for you so talk to us about your tinnitus issues and we can work together on finding you a suitable solution.
Please call our friendly team today by clicking contact us, below.
Ear Protection
We offer a full range of custom made products including the following;
Shooting Plugs
Motorcycle Plugs
Musicians Plugs
Swim Plugs
Hear what our customers have to say about us
Darren Chambers2022-05-10Wow!!!!!! Just had wax removed in both ears , what an amazing experience from start to finish. Will was my consultant he was excellent what a loverly , thoughtful, thorough young man. The whole proceed was explained in detail and executed without any issues whatsoever. I can’t recommend this clinic enough and I have my hearing back which is the most important thing. Just want to say thank you very much to Will. I will most certainly use this service again , brilliant - 5 stars .
Mel Walton2022-04-11I went to Hear in Hagley this afternoon, I was very impressed with the friendly and professional service that I received. Would strongly recommend, and Will the you man that syringed my excellent. Many thanks once again.
John M. Rudd2022-04-07Great experience, from booking to treatment. Friendly, helpful and efficient. Don’t hesitate to give them a try - excellent team.
Robert Dowty2022-03-26Visited today for wax removal. Marie was very thorough, considerate & efficient. Excellent service thank you 😊
Catharine Jarvis2022-02-25After a friendly welcome, Julia and her colleague made my Mother feel so at ease and made the whole experience a good one. Very impressed with the technology used and the professional way in which the treatment was explained and then carried out. Being able to hear again gave my Mum her smile back. Thank-you.
Carl Cooke2022-02-18Needed some assistance today to check out a possible cotton bud incident . Visited the Hagley branch and was so impressed with the service and helpfulness of the receptionist and Julia. Thank you both for your understanding and professionalism. I would highly recommend their services.
Bernie Smith2022-02-09Hear in Hagley changes lives for the better.The owner Jo Miller first fitted me with hearing aids when she worked at Boots in 2002.I was 49 at the time and a secondary head teacher struggling to hear clearly. She changed my life with Songbird hearing aids Yesterday at her own shop in Hagley, where I happen to live she fitted my latest aids. Now 68 years old the technology is even more amazing .Her aftercare has over 20 years been first class .Thank you Jo Miller.I recommend her to you without reservation.
Andy Hogarth2022-02-04My first time ever of having a hearing test, I came here having had a friends recommendation. I'd heard various horror stories about other providers and so was slightly wary initially. However it was a great experience, a lot of explanation of what was happening and what it meant put me very much at ease. Very friendly staff I'd highly recommend them.
Carol Walton2022-01-18I was most impressed with my visit for a routine hearing test. Will was very pleasant and explained clearly the results of my test and answered any initial concerns I had which put my mind at ease. I would recommend 100%
Rich Davis2021-10-01Having had trouble with my hearing for some time and not getting anywhere with my GP. I went to Hear in Hagley to see what they could do. I can not recommend them enough. Jo and her team are very professional with a caring family feel. Good clear information and advice was given but always leaving you feeling in control of your choices. I am glad I found them. It's made such a difference. 100% recommend.
