Ecxellent professional service with state of the art equipment. Friendly and informative staff in smart modern surroundings.

So impressed with the professional and very friendly service.Covid rules all adhered to which didn't detract at all.Went along expecting I needed a good "clear out" Saw the pictures of the inside of my ears showing all was clear so no procedure required. The hearing test later confirmed all was ok. Probable reason for "crackly" noises in my ears was explained and I left feeling confident there was nothing to worry about.Will definitely visit again when my reminder comes through.Thanks to all concerned.

Seen by Julie today who was very professional, and thorough, explaining the treatment she planned for me. Very pleased as she provided a very positive outcome. As recommended, happy to return again in six months time for the same (if necessary!) treatment again.

Very professional and personalised service. Jo took the time to understand my precise needs and explain the hearing aid options that would best suit me. She helped to link the aids to my phone and demonstrate how the app would work and the tv link too. Only had them a couple of weeks but so far so good! Regular aftercare offered as part of the package.

Excellent service very quick and efficient from Jo Miller and her staff. Had microsuction to remove wax from both ears. As I wear hearing aids in both ears its very important to keep the canal free of wax. Jo explains the procedure thoroughly so have no hesitation in recommending this facility. Thank you can hear much better now.

My first visit a very friendly and helpful welcome. Excellent job done in both ears for ear wax removal would highley recommend them to anyone with ear problems.

A superb service. No problems. A delighted and happy customer who will be returning.

What can I say! Perfect have been deaf in one ear due to wax for 10 weeks as Dr could not see due to covid. Hear in Hagley has re opened again and fitted me in. Calm caring and informative. Ear all clean in a quick efficient way with no discomfort.. Will I be back.. Definatly.. Would I recommend... Definatly... Top service

Very professional, great service, all procedures regarding hygiene and safety were clearly communicated and followed. Jo was very friendly and explained exactly what was going to happen.

I moved with my family in 2004 to Hagley and still live here in Hagley .In 2002 I met Jo Miller as my hearing certainly needed help.I was a secondary school head teacher and struggling to hear questions staff,children and parents were asking of me.Fortunately I booked into Boots Hearing at Merry Hill where I was assessed by Jo Miller who was the hearing specialist at the time.She was very thorough,friendly and knowledgeable.It was no surprise to me that she eventually moved on to become area manager for Boots Hearing.Her assessment and fitting of the hearing aids she prescribed truly were life changing for me.When they were put in Jo Miller scrunched a piece of .paper and dropped it in the bin..The sound of that action was amazing as I hadn`t heard it for years.Again no surprise to me she now has her own business(Hear in Hagley) with her friendly staff Cath and Diane..My current Phonak hearing aids need replacing so yesterday I had a hearing assessment by Jo Miller.Yet again no surprise she has all the latest hearing technology , expert knowledge and is as friendly as ever.I look forward to returning for the preparation for fitting and getting the new aids with six month follow up appointments.As a head teacher for 17 years before retiring I had written many references.If ever I was asked to write one for Jo Miller it would be of the highest order.I wish her and her team much success ! Glad she and her team are here in Hagley. Truly if you read this and feel you have problems with your hearing book an appointment with Jo Miller.Like it was for me back in 2002 it could be life changing for you also