About us

Expertise, knowledge and professional attention on your doorstep.

We are your local, Independent Hearing and Earcare Specialists

Your Ears are Our Priority

At our ‘HEAR IN’ clinics, our friendly and experienced team are dedicated to helping you hear the important moments in life.
We take pride in delivering professional, personalised care and each member of our team is highly trained, passionate about improving hearing health, and committed to making every visit comfortable and stress-free.
We’re here to listen, support, and guide you toward better hearing – because the quality or your listening life matters to us.

CONTACT US

Your hearing loss may be impacting on your lifestyle and those around you so it’s important to understand the steps you can take to help you hear better and get the most out of every single day.
We are committed to help and support you on your journey. Our personalised approach and comprehensive diagnostic testing will ensure that you and your ears receive the very best possible care.

Jo and the team aim to offer great, professional advice and care in a relaxed and friendly atmosphere. We take the time to chat about your personal listening needs over tea or coffee and help you start that journey to better hearing. Hear in Hagley, Hear in Wombourne and Hear in Rubery are completely independent, and can offer the very best advice from a full range of hearing aid solutions. Ear wax removal is carried out by our fully insured, professional clinicians using the very latest removal techniques.

With careful, professional well-managed hearing care we can improve everyday lives again and again. As Audiologists, we understand how important it is to connect with the world around us and how frustrating it is for individuals who struggle to hear even the simple things in life. Being able to take the time to help our clients enjoy better hearing and share that experience with others is fundamental to our success.

Meet the Team

At our ‘HEAR IN’ clinics, our friendly and experienced team are dedicated to helping you hear the important moments in life.
We take pride in delivering professional, personalised care and each member of our team is highly trained, passionate about improving hearing health, and committed to making every visit comfortable and stress-free.
We’re here to listen, support, and guide you toward better hearing – because the quality or your listening life matters to us.

Registered with

Jo Miller

Managing Director & Audiologist

I qualified in 1989 and have worked in both the NHS and private sector. I’ve certainly seen a lot of change over the years!
I opened my first private practice at Hear in Hagley in 2019. Within 18 months, and despite a worldwide pandemic, Hear in Wombourne, Hear in Rubery and The Audiology Academy became part of the ‘HEAR IN’ family
I work with an amazing team, dedicated to providing our clients with the very best service. Hearingcare isn’t just about providing hearing aids, it’s about focussing on each client as an individual, taking the time to get to know them, understand their unique lifestyle and the impact their hearing loss is having on, not only them, but their family and friends.
Our reputation for excellent service is key to our success. As the business grows we aim to help as many people as possible to hear better and live life to the full.

Rachel

Audiologist

About Rachel

During the last 20 years as an audiologist, I’ve had a passion to identify the needs of those who struggle with hearing loss and strive to offer the very best solution to help them hear with care & empathy , taking time to listen to the needs of my clients and their families. I offer a personalised plan for my customers and lead them on the journey to better hearing. It makes such a difference if my customers know I am going to spend time and listen to them, I also have experience with clients who suffer from dementia & Alzheimer’s and take the time to assure them in a comfortable, friendly environment.

Registered with

Wyll

Audiologist

About Wyll

I am immensely proud to be a part of the ‘Hear in’ family at Hagley and Wombourne. I chose to pursue my career in hearing care as I have a strong passion for health, hearing and the care of others. In the future, I aspire to be as knowledgeable as my fellow colleagues and to hopefully make a big impact within the company’s goals and future plans. In my spare time I like to socialise with friends and family, along with keeping on top of fitness which involves both football and cricket.

Registered with

Yvette

Hearing Care Assistant

About Yvette

I am a fully qualified HCA based at ‘Hear In Hagley’ in the West Midlands.
Before my role as a HCA I worked in retail including 13 years for Boots Opticians as a Manager and Dispensing Assistant. I believe all the skills I gained in that role and previous roles are very transferable to the job I am now in.
I aim to deliver the best solution to each client I see in a professional and friendly manner, and give the best customer service . I am really excited to have the opportunity to work in such a professional environment with such a professional team.
In my spare time I look after my many pets , photography and home baking.

George

Ear Care Practicioner

About George

I am currently furthering my knowledge at university in the field of audiology, where I am developing a strong academic and practical foundation in hearing science and patient care. I have a genuine passion for working with patients and strive to deliver the best possible care and support to improve their hearing and quality of life. I value the opportunity to learn from experienced colleagues and are eager to continue expanding my skills and experience within the audiology industry to make a meaningful difference in people’s lives. I enjoy time with friends and family and watching sports.

Karen

Client Coordinator

About Karen

I joined Hear In Wombourne in January 2022.

After working as a Residential Leader at a local school for students having physical and learning difficulties for over 20 years, I wanted to continue in a job that involves improving people’s lives.

I am a wife, mother to four sons and have two lovely grandchildren. Me and my husband enjoy exploring new places in our classic Commer campervan as often as our busy lives allow. I also enjoy walking with my dog, socialising with friends and reading.

I am very happy to be part of the Team at ‘Hear In Wombourne’ and look forward to meeting all of our clients, inviting them into our warm and friendly reception area.

Maxine

Client Coordinator

About Maxine

I joined Hear in Wombourne in November 2022 having previously worked in a busy school office for over 20 years.
I appreciate the importance of welcoming clients into our busy clinic in a warm and friendly manner to help create a relaxed and positive experience.
I enjoy offering support and advice to our valued clients and proud to be a part of the amazing ‘Hear in’ team!

Diane

Client Coordinator

About Diane

Hi, I’m Diane. Married with a daughter, I enjoy travel and singing in a local choir. With excellent customer service at the forefront, I’m excited to be part of the Hear in Hagley team. I am committed to ensuring all of our clients experience a warm and relaxed welcome at our clinic.

Sue

Client Coordinator

About Sue

I joined Hear In Hagley in June 2025.
I have worked as a Mental Health Nurse previously and in other past roles; co-ordinating care packages for adults and promoting services for Children with Disabilities. I was fortunate to be offered a job at Hear in Hagley where I can continue assisting improving people’s lives and maintaining their independence.
I have 2 x daughters and 2 x dogs which keep me busy in my spare time. I love walking my dogs, gardening, running, and meeting with friends.
I really enjoy meeting and welcoming new and existing customers. I feel privileged to being part of their hearing journey, experiencing the advice, care and expertise that the Team at Hear in Hagley offer.

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"Very professional from start to finish, with warm and friendly staff and a high level of detail given to hygiene - even more so due to Covid. Highly recommended and will be using service again in the future."

"I just wanted to say what excellent service I received from Julia at my appointment. She explained what would happen at every step of the procedure; made to feel very relaxed."

"All in all, an exceptional level thought and customer service and one I cannot speak highly enough of. All staff are friendly, approachable and personal. I would thoroughly recommend them to anyone and will definitely be using them again, should the need arise."