Hear in Hagley
Beginning your journey to better hearing
Hear in Hagley is designed to provide a relaxed and friendly environment for you to be able to discuss your hearing needs, over a coffee or tea, without that overly clinical feel that can sometimes make us all feel a little nervous. We have a strong desire to make everyone feel welcome and to leave you feeling valued as a customer of ours.
It’s important to get to know you and understand how your hearing loss may be impacting on your lifestyle and those around you. We use state of the art equipment to examine your outer and middle ears thoroughly and test your hearing with a series of beeps, tones and speech to get a full picture of your hearing ability and how we can best help you.
With the results of your assessment we are able to select the best hearing solution for you based on your listening needs and your journey to better hearing can begin. We promise to support you throughout, giving you plenty of time to get used to the new sounds around you and make any changes to get the very best out of your new hearing aids. Our ongoing aftercare program, regular check ups and reassessments will ensure that you and your ears are well looked after for the future.
I decided to start Lifestyle Hearing Solutions after many years of working in both the NHS and for trusted, national retail hearing care providers. My belief is that the customer should always come first. My aim is to focus on each client as an individual, consider their unique lifestyle and the impact their hearing loss is having on, not only them, but their family and friends.
I have worked in the hearing care business for more than seven years. It was during this time that I first met Jo and it was always a privilege to work alongside her and benefit from all her experience and professionalism. I get great satisfaction from building good relationships by supporting and helping existing customers and advising new customers about the services we offer.
Hi, I’m Diane. Married with a daughter, I enjoy travel and singing in a local choir. With excellent customer service at the forefront, I’m excited to be part of the Hear in Hagley team. I am committed to ensuring all of our clients experience a warm and relaxed welcome at our clinic.
“So pleased to be part of the family at Hear in Hagley. My 22 years in a dedicated customer service environment along with a BSc in Health Science and Deaf Studies has provided me with the perfect foundation for an Ear Care Practitioner.
My role involves wax removal and the general advice and care of our clients ears. I love using the state of the art equipment and how I can really make a difference to how someone feels in such a short time. In my spare time I love to go on long walks or travel the world with my husband Richard.”